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Dear Hot Spring Spas
 "I
had my new spa delivered and set up on the same
day Florida power and Light did
an energy audit. The spa was just installed and was still heating
the water when FPL arrived. I was told by our sales person that
it would cost about $12.00 a month to run the spa 5 times a
week for 30 minutes. Imagine my surprise when the audit revealed
the actual cost! I could run the spa 7 days a week with the
jets on for 2 hours per day and it would only cost around 8
dollars. This had to be the only time someone had understated
and not
exaggerated their product"
"I
also have medical problems
that require therapy. Since I have started using the spa every
day and
especially just before treatment, I have much more flexibility
and I'm more able to control my pain"
Carol
Raymond
Palm
Bay
"We
would like to thank Bruce and all of his staff at both of the
Hot Spring stores in Melbourne and Vero Beach.
we did a lot of shopping around before making a decision, and
the sales people at the Hot Springs stores were the most helpful
and informative by far. The whole experience was a pleasant
one, from purchase to the delivery and setup.
We
have been enjoying our Tiger River, Bengal spa every evening
since!"
Renaldo
& Debbie Rafus
Dear Dr. Bruce and The Gang
"As
you are aware, we had researched all the various "spa stores"
in Melbourne, comparison shopping and researching. It
has been one month since we received our spa from Hot Spring
Spas, and we are totally 100% convinced that we made the right
choice in our selection. I absolutely had to write and tell
you how much we appreciate this spa and the entire company.
From the quality to the craftsmanship, to the unbelievably low
maintenance, to the fabulous cover cradle (well worth the money!!!),
we could not be happier. The impact this has had on our lives
in such a short period of time is remarkable.
To your staff at hot Springs Spas:
No one could ask for more knowledgeable, friendly
people. They explained every single step in detail and answered
every question we had. These were not the average delivery/installation
folks, this was like having family over. What a wonderful, refreshing
experience this was!
Last
but not least - Bruce, you are a superb salesman. Your caring
attitude did not go unnoticed from the moment we stepped
into the store. We wish you great success with Hot Spring Spas,
and know you will accomplish everything you set out to do."
Mr. & Mrs. Russell
Brandt
Palm Bay, Florida
Dear Jeremiah,
"We
just had to write to let you know how much we are enjoying our
hot tub. We especially are pleased we did get the SpAudio!!
This, as you know is a great surprise because I did not want
it and felt we had no need. Boy was I wrong, I wouldn't want
a spa without it. Great sound, great relaxation...all around
one of the best investments we ever made. Thank you for all
your help, you did a great job & we couldn't be more pleased."
Sincerely,
Bill and Linda Stryker
Dear Bruce
"This
is a commendation for the great work your employees did, Jeremiah,
the sales person, Pete and Doug, the delivery gentlemen,
and Bobby Huffman, the electrician, which you recommended. They
all did perfect in helping us get our Spa and getting it installed.
We are so happy with the good work which they did. The Spa is
perfect for us and just what we needed for medical reasons as
well as relaxation."
Sincerely yours,
Janee' and Carl Davis
Watkins Mfg Corporation
1280 Park Center Dr.
Vista, CA 92083
Attention: Keith Sable, Customer Service
Dept.
Dear Mr. Sable,
I want
to take this opportunity to pass along to you my sincere thanks
for the quality product Hot Spring
Portable Spas has on the market. My wife and I recently purchased
a Sovereign Spa and we are extremely happy with the product
and how it has improved our quality of life. However, I think
it is extremely important that I give credit to our decision
to buy a Hot Spring Spa to a representative of your product
in Central Florida; I am more inclined, however, to call him
your ambassador, as he surely is that when it comes to promoting
your product, customer service and quality workmanship.
The
individual I am referring to is Mr. Bruce Rothshild who owns
two stores, one in Melbourne and the other
Vero Beach, Florida. While my wife and I queried many dealerships
in the local and outlying areas of Cocoa Beach, Florida, it
was Mr. Rothschild that sold us on a product that we felt he
honestly believed in. His presentation came across as a conviction
to a product in a company that backs, not only its products,
but the dealerships that serviced the customer as well. He has
taken to heart the background you gave him during product orientation,
and has superbly, honed, his expertise on product representation
over the years. He sells the whole product of Hot Spring Portable
Spas which includes customer education, product selection, ownership,
warranty, maintenance and use; he is not just a cashier at the
checkout counter.
Mr.
Rothschild is an impressive salesperson, that, in my years of
experience with contractors and vendors,
is unprecedented. He is easily approachable and comes across
as an honest broker. What is most impressive about meeting him
is that we have met others who either bought or inquired into
buying spas from him some several years back, and they remember
Bruce, speaking highly of their experience in his stores. In
conversation we discovered that we all have the same impression;
he is sincere with a great sense of integrity. I am most certain
when it comes to referrals to dealerships for purchasing a spa,
Bruce is head and shoulders above his contemporaries.
Additionally,
the quality service he provides goes beyond the product. During
our planning for the delivery and
installation, Mr. Rothschild worked around the building of the
porch where the spa would be placed. Not only did he patiently
work with us in the delivery and setup, but he provided us a
referral to an electrician for doing the necessary wiring for
the spa. His Partnership (friendship) with Mr. Bobby Huffman,
an electrical contractor, topped off the quality service provided
us.
Mr.
Huffman's expertise, attention to detail and workmanship and
follow-through in customer satisfaction
compliments the quality presentation that your product presents
on our porch.
We are
extremely pleased with the experience we have had in the purchase
of our Hot Spring Portable Spa through
your representative and the quality product we have experienced
since the day of delivery.
We look forward to years
of enjoyment with your product, knowing that your spas, are
the top of the line in quality and
the personnel that represent your products are at the forefront
of their business.
Sincerely, Howard Miller
Rockledge, FL
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